Thank you for choosing Ancient Remedies! We aim to provide you with a seamless and enjoyable shopping experience. Please read our shipping policy carefully to understand how we handle the shipment of your orders.
1. Processing Time:
– All orders are processed within 1-3 business days after payment confirmation.
– Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods:
– We offer standard shipping as our primary method.
– Expedited shipping options are available at an additional cost.
3. Shipping Zones:
– Currently, we only ship within India.
4. Shipping Rates:
– Shipping rates are calculated based on the weight of your order and the destination.
– Free shipping may be available for orders above a certain amount, as specified on our website.
5. Estimated Delivery Time:
– Standard Shipping: [Provide an estimated range, e.g., 5-10 business days].
– Expedited Shipping: [Provide an estimated range as per Delivery Location, e.g., 3-5 business days].
6. Order Tracking:
– Once your order has been shipped, you will receive a confirmation email with a tracking number.
– You can track your order’s progress through our website or the designated courier’s tracking system.
7. Customs and Import Duties:
– Customers are responsible for any customs and import duties that may be applied upon delivery.
– We cannot predict or control these charges, and they are the sole responsibility of the recipient.
8. Shipping Delays:
– While we strive to meet the estimated delivery times, unforeseen circumstances such as customs clearance, extreme weather conditions, or carrier delays may cause delays.
9. Undeliverable Packages:
– If a package is undeliverable due to an incorrect address provided by the customer or failure to claim the package, the customer will be responsible for the reshipment costs.
10. Lost or Stolen Packages:
– Ancient Remedies is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
– Please ensure that the shipping address provided is secure and accessible to avoid any issues.
11. Returns Due to Shipping Issues:
– If your order is returned to us due to an incorrect address provided by the customer, refusal of the package, or any other shipping-related issue, a restocking fee may apply.
12. Contact Information:
– If you have any questions or concerns regarding your order or our shipping policy, please contact our customer support team at ancientr09@gmail.com or 9495700665.
By placing an order with Ancient Remedies, you agree to the terms outlined in this shipping policy.
Thank you for shopping with us!
Ancient Remedies Customer Support Team
